Chad Jeffries – Brick City Painting and Drywall
Chad attended Lynn, Massachusetts Vocational & Technical School and pursued painting and decorating as his trade. During that time he learned the basics of the business as well as furniture refinishing. During his Senior year, his shop teacher saw his potential and recruited him on his personal company crew. “That experience played a big part in where I am today.” said Chad. Shortly after graduation Chad moved to Missouri and began painting for a small painting company. He later purchased a local carpet cleaning business and added a painting service. He began doing subcontractor work for his current business partner who also saw Chad’s potential. Their new partnership gave birth to Brick City Painting and Drywall. Chad says, “The growth of the company has far exceeded our expectations, and our crew has grown from 5 to 25. We are proud of our business, our work, and our repeat customer base. Our customer referrals reflect our quality of work. I am, and always will be, thankful for those who saw my potential.”
We asked Chad what motivated him to become a member of PDCA.
“PDCA offers many opportunities, including training, networking, and tradeshow/EXPO. Becoming a member of PDCA was a way to step up our game. The reputation of PDCA adds credibility to our company and speaks to our customers of the standards we live up to.”
When asked which PDCA benefit was most valuable, Chad replied:
“It is hard to narrow down to one most valuable benefit as there are several that make our membership so important to our business. Contractor College and the EXPO have been pivotal in our growth. The PDCA has instilled the importance of education and training and has taken me from painter to professional. However, I would have to say that the PDCA Industry Standards have been a key part of our daily business practices. Brick City Painting & Drywall feels so strongly about the PDCA Industry Standards that they have been incorporated into our company booklet which is distributed to potential customers. If I had to narrow down to the one most valuable benefit - it would be the PDCA Industry Standards and Craftsmen Practices.”
“The standards set by the PDCA have been helpful in communicating to customers what to expect from our services. While we fully stand by the complete list of standards, there are specific ones that help clarify to customers the guidelines of finish inspection which have proven to be incredibly helpful. In the past we have had customers climb on ladders and use a magnifying glass to inspect our finish. We now have the backing of PDCA setting the standard of inspection prior to completion. PDCA P1-5.3 has helped set a reasonable standard for customer inspection. While there will always be that one customer that tends to stretch the limits, there is no misinterpreting this inspection Standard.”
PDCA has had a positive impact on Chad’s company. “The professionalism of our company has been evident with the training offered by the PDCA. It has helped with productivity and skill in the field and has helped with marketing and accounting efficiency in the office. PDCA has had a tremendous effect on our company as a whole. Joining the PDCA has given our business the boost to excel in our industry.”
Brick City Painting has been an APC Top Job award winner two consecutive years. They have also been active in community service, painting the Mexico Youth League Flag Pole and the Shriner’s Pavillion.
Here is the advice Chad gives to members and potential members. “Take advantage of all the resources offered by the PDCA. The cost of membership is minimal in comparison to the value of the training and resources offered by the PDCA. Their mission statement says it all: ‘The Painting and Decorating Contractors of America is dedicated to the success of painting and decorating contractors through ethics, education and excellence.’ This is true through every aspect of the PDCA. Advice to any prospective member -JOIN PDCA! It will be one of the best decisions you will make for your business.” Obviously Chad and Brick City Painting & Drywall deserve a place in the spotlight.